Buying in any of the online stores involves a constant risk: the product may be of poor quality, the seller may confuse something with the order, and the package may get lost on the road.

After placing an order, buyers can only wait for the long-awaited notification of the arrival of the parcel to drop into the mailbox. However, buyers who have used the above services not for the first time know that it is possible, for example, to track a parcel to Ibei. Let's figure it out, too.

How to find the track number of the parcel

Touching on the topic of how to track an item on eBay, one cannot fail to mention such a postal function as a track number. To find the tracking number for the parcel on the Ibei website, the user needs to go to the "Personal Account" on the website. Further, the buyer who clicks on the "Purchases" section will open a complete list of all his purchases.

EBay purchases paid and shipped will be marked with a tracking number. It usually looks like a random collection of numbers and letters. But it is worth noting separately that the site administration does not oblige sellers to post track numbers.

That is why not every item sent may be accompanied by the coveted number. In such cases, you can contact the seller and clarify the number. But if the package was sent by the cheapest method, then there will be no tracking number. Then the buyer can only wait for the due date and hope that the purchase will not get lost in the sorting departments.

Where can I find information on the track number on the site?

After finding the track number, the user usually starts looking for information on how to track the item on eBay. Directly on the site, you can track the parcel and its transit status both from a personal computer and from a mobile application. Upon revealing additional information about the purchase made, the user will be faced with a whole list of product states.

China Post Offices provide detailed information on the progress of the shipment. So, the first status will show that the parcel has arrived at the sorting center. She can stay there for several days before getting on the plane.

However, it is worth noting that sometimes status updates are delayed on Ibei. Therefore, buyers should not panic if delivery from eBay has not yet been made, and the transit state is frozen at one point. In such cases, you can turn to other parcel tracking services.

How to track an item on eBay on the official sites

In cases where the data on the location of the parcel is not updated on the Ibei website for a long time, buyers have another way to take advantage of the presence of the track number. You can find out where the package is located on other resources. But if it's clear how to track an item on eBay, then how to search for it on the Web?

Finding the package is pretty simple. On the Ibei website, it is enough to find out the track number and the postal service that is in charge of sending. After that, you must enter the name of the postal company into the search engine. Then, on the official website, you will have to indicate the tracking number in the corresponding window and wait for the results.

A few seconds later, a list will appear in front of the user, indicating the movement of goods around the world. The top line is the current location.

Third Party Resources

For those who do not want to understand the intricacies of the official websites of postal companies, look for advice windows and so on, resources have been created that specialize in tracking parcels. Developers and moderators collect data with their own hands and provide it to users. In such cases, you just need to enter the tracking number without specifying the postal company.

Undoubtedly, this method of tracking is much more convenient. But there are also disadvantages. On many sites, in order to find out the location of the parcel, you need to register, and only then receive the data. Although then the buyer will not need to enter the track number over and over again, the system will remember it.

Another disadvantage is that all data on these types of sites is collected from official sources. Therefore, the transit status update may be delayed.

You can also find your parcel from the Ibei website using mobile applications. However, it should be borne in mind that not all of them have been translated, and sometimes you will have to deal with Chinese characters.

What to do if the parcel does not have a tracking number

It is impossible to find out the location of a parcel that has not been assigned a track number. In such cases, buyers can only wait for the due date, and after it expires, open a dispute and hope for a refund.

However, if a tracking number is not provided, at the time of ordering, you can contact the seller and resolve the issue. As a rule, they meet the needs of customers. But there are times when adding a track number costs money.

For example, for parcels sent from the United States, the tracking number can cost up to $ 30. But in China, postage is very cheap, so there the price varies around two dollars.

The place where you can find almost everything and at an attractive price is the largest online auction eBay. Here sellers and buyers from all over the world meet, and purchases made are sent to different parts of the world. This site works both as an auction and as a regular online store where you can purchase goods at a fixed price. It is worth mentioning the latter separately - sometimes these are really ridiculous sums for fairly high-quality things, although everything happens. In any case, if you are a shopaholic then it would be a crime not to look at eBay! However, despite the obvious advantages of shopping at this auction store, many of our compatriots are still hesitant to place their first order. And all why? Because we have heard a lot of myths that the goods are not sent to Russia or that things simply do not reach their destination, are delayed on the way for several months, etc. Listen, it’s not all that difficult. Rather, on the contrary, it is very simple and convenient. It is not for nothing that people all over the world use the services of this online auction. To dispel your doubts and help you figure it out, we will tell you how the delivery takes place and how to track an eBay parcel sent to you by a seller from the other side of the world.

Choosing a product and obtaining information about the seller

You have visited an online store or auction on eBay. In order to sort items by purchase method, use the special search functions by selecting only "buy it now" or "auction" (participate in the auction). Next to the description of the selected item, you will see information about the seller himself, his rating, delivery method, as well as the price including delivery or information that it is free (as a rule, this is found among sellers from Asia).

Seller reviews - a guarantee of successful delivery

After you have chosen the thing you like, do not rush to purchase it. Now, if you want to be on the safe side, read reviews on eBay for shipping items purchased from someone whose product interests you. They are an integral part of the entire auction and are very important to its participants. If a seller gets a few negative reviews, they simply won't buy anything from him. This is clear. If there are a lot of positive ratings, then this is a signal of reliability: you do not have to worry that something will be wrong with the delivery or the thing itself. Thus, eBay is a self-regulatory system, and there are practically no scammers or unscrupulous participants here. If everything suits you, then buy the item, having previously contacted the seller. Depending on how the sale of a particular product is carried out, it is selected immediately or after the end of the auction at the last quoted price. Payment is made through PayPal.

EBay shipping options

How can an item purchased from an eBay store be shipped? Delivery depends, first of all, on what method of purchase you have chosen - directly from the seller or through an intermediary. There are pros and cons in each case. In the latter, an obvious drawback is the final cost of the goods, which can increase significantly when using intermediary services. This option should be chosen if the seller does not deliver to Russia (for example, he sells only in US). In all other cases, it makes no sense to resort to the help of an intermediary.

Delivery without the ability to track the parcel

On the page of the selected product, there is information about how the delivery takes place. Some sellers choose the cheapest option, in which the parcel cannot be tracked. This is usually free shipping on eBay (it's also very slow). If possible, it is better to refuse such a deal, or be ready to remain in the dark until the parcel finally reaches your post office. This option is suitable for cheap orders, for which you will not mind losing money in the event of something unforeseen.

Tracking parcels coming by different delivery services

Most of the sellers on eBay are Americans, which is why our citizens love this service so much. Clothes from America are usually of very high quality, even at a low cost, which cannot be found in online stores in China or Korea. So, these sellers, as a rule, stop at USPS delivery. This is the United States government post office, known as a very reliable and well-functioning organization. Your parcel is delivered to the border with Russia by its forces. Moreover, this is done in the shortest possible time - from 2-3 to 5-7 days maximum (but this is rare). How to track a parcel from eBay while your item is in America? This can be done directly on the website of the American Postal Service.

Tracking the parcel after passing the border

Further, the parcel is delayed at the border, where the goods sent by the USPS, as a rule, are not particularly checked (unlike commercial services). Then the Russian Post gets down to business, which can "carry" with your parcel from a week to two or three. Where can I track my parcel from eBay after it passes the border? You will be able to observe up-to-date data about everything that happens with your order on the website of the Russian post office.

The fact is that often in the information about the goods, the seller indicates only the final delivery service, so buyers cannot find their parcel until it leaves American soil (or another foreign country). In this regard, the delivery indicated on eBay should not mislead you, and even more so make you worry if the product is not found on the specified service, and the seller assures that he sent it.

Parcels sent by express service

Above we talked about government delivery services. Their indisputable advantage is their low cost and greater confidence on the part of customs (they are checked rarely and very quickly). However, in terms of waiting time, they are inferior to commercial ones. Therefore, many people prefer to use courier services. These are the well-known EMS, DHL, UPS and others. The order will be delivered on a tight schedule and right to your door. Of course, the cost in this case is slightly higher, but for someone time is more important. So, if by Russian Post an order from eBay will take 3-4 weeks, then using EMS it will arrive in 2 weeks. In addition, each parcel is automatically insured (for about $ 100).

How to track an order from eBay if you choose courier delivery? Very simple. All information will be available on the website of the service you use (EMS or any other). In addition, there are special resources that provide tracking services for mailings regardless of which delivery method was chosen.

Special services for tracking parcels

There are dedicated resources designed to make it easier to keep track of mail orders. There are a lot of them, but the most popular ones are as follows:

• PostTracker;
• TrackitOnline;
• "Where is the parcel";
• "Goes Somewhere";
• "My package".

You can register on one of the mentioned resources and receive up-to-date information on the movements of your parcel by Email. There are also special applications for computers and smartphones that perform the same functions. For example, a handy Windows program - Track Checker. In order to use these services or the official resources discussed above, you need to know one very important detail - the track number of your parcel. Let's talk about it further.

How do I track eBay shipping using tracking number?

The track number is unique which is assigned to each parcel at the time of its sending. It is he who will be able to answer you the question of how to track an item on eBay after purchase. This number gives the buyer information about all stages of the movement of his order.

You can find the track number on the eBay website in your personal account. It will be listed next to the photo of the purchased and shipped item in the "My eBay" tab. If you cannot find it, or there is a dash in the corresponding column, then there may be several reasons for this:

• this type of shipment does not provide for the ability to track the parcel (cheap delivery);
• your purchase has not yet been poisoned;
• the order has been sent, but to obtain information on it, you need to contact the seller (perhaps he simply did not indicate this data).

If you received the corresponding number, then make sure that it meets the international format. This is necessary in order to be able to track the parcel.

Track number in international format

The track number should look like this (in the order shown):

• two capital letters (indicating the type of post office);
• nine digits (the first eight are the unique number of the item, the ninth is the verification code);
• two (sending country).

For unregistered international postal items weighing no more than 2 kg, the designations LA-LZ are used, for registered ones - RA-RZ. If the weight exceeds 2 kg, then CA-CZ. If the parcel is issued by express, then EA-EZ. Parcels sent by express delivery may have their own international tracking numbers, which are tracked all the way through the order, regardless of the territory in which it is located.

If the specified track number cannot track the parcel on any of the services discussed above, then most likely it has not yet been registered with the postal services. It is worth waiting a few days and then contacting the seller to find out the circumstances.

Tracking orders placed through intermediaries

As we mentioned, you can use a reseller to shop on eBay. This is convenient when the seller does not deliver to Russia, or if it is necessary to form a parcel from goods purchased in different places. In this case, you can independently choose one of the proposed delivery options (and not agree to the one set by the seller). After paying for the goods, two letters will come to your email address: the first one about making a purchase on eBay, the second about its delivery to the warehouse of the selected intermediary (it will come later, up to 24 hours after the payment was made). How do I track a reseller purchase on eBay? There are two options.

On eBay

It is important to note that in the case of a purchase using intermediary services, in the "Shipping Address" field on eBay, indicate not your home address, but the one received from your reseller. Since the seller will send the order to him. First, you need to know how to track an item on eBay. In your personal account there is information about the status of your order. If you received an "Order update" letter, then your package has been sent by the seller and is being sent to the warehouse. Already at this stage, you can track her movement using the "Go to Order Details" function. In the order details, you will see a blue highlighted parcel tracking number. By clicking on it, you will receive information about where the order is located and what is happening with it.

On the website of the intermediary company

Since the seller sends the goods to the intermediary, you can learn about his further fate from the latter. For example, you have chosen Shopfans for intermediary services. Go to her website, enter the data to log into your account and get into your personal account. There is a tab "Orders" where you need to register your purchase. For this, the following are introduced:

• seller name - eBay: name;
• the order number in the store itself is the lot number on eBay;
• the tracking number is the one listed in your account on the eBay website.

Click "Add" to save the order information. Now you will be able to see when the goods arrive at your reseller's warehouse. After that, you either send it to your address, or combine it with other orders made and only then give the order for delivery. Here, in your office, you can observe the status of your parcel (sent, where it is, delivered). Now you know how to track an eBay package issued through a reseller.

Conclusion

If you still hesitated to make your first purchase on eBay, then after reading this article, all doubts should be dispelled. We have discussed the questions about how the delivery from this online auction can be carried out, and how to track the parcel from eBay, sent by various methods. In addition, options for buying goods directly from a seller or through an intermediary were considered, as well as related methods of delivery and order tracking. Now you know how important reviews are on eBay - about delivery, about the product itself and other nuances of the work of a particular seller. Often they are the guarantor that everything will be in order with your package and that it will arrive in good condition within a reasonable time frame. Enjoy the shopping!

When placing an order for goods on eBay, you receive your long-awaited package after a certain time - from two weeks to several months. The delivery time depends on numerous factors, in particular, on the chosen postal service.

But each customer has the privilege of tracking an item by number - a special track code that indicates its location. What is the best way to do it? You will find the answer in this article.

What can be done before ordering goods

In order to receive timely information about all movements of your parcel, you need to take care of the number of postal items in advance. This is a unique sequence of 13 letters and numbers, in which the method, number and special verification code of sending are encrypted, as well as the code of the recipient country.

Search for postal items by track number.

You can get a tracking number for mailings from the seller after he has sent the goods. It will take 3 to 5 days on average to register data in the database, which means that you will not be able to start tracking your order right away.

True, eBay store policy does not oblige sellers to provide a track number. For them, it sometimes becomes extremely unprofitable, especially in cases where the product is worth little. For example, a code for international delivery from China to Russia costs 2 dollars, from Singapore - 3, from the USA - 13. The question arises - how to track a parcel from eBay, what services and services to use?

Tracking of goods in your personal account

Each user of the auction has permanent access to the profile, which contains information about all operations with ordered goods. In addition, when registering, an e-mail address is indicated to which letters regarding orders are received.

To get into your personal account at the top of your profile, you should click on the link "My eBay" and select the section called "Purchases". In it you will find a list with paid lots, the card to which will contain information - name, price, date of sale, estimated delivery time and the line "Tracking number".

Personal account of the eBay user.

Click on the link with the track number, a window will appear indicating the data at the current moment - the delivery service, status ("Accepted", "On the way", "Delivered"), detailed movement of the parcel with the date and time. The information is constantly updated, so check back often.

It will be possible to start tracking the status of postal items only after:

1. You will receive a notification that you have paid for the purchase - this is a guarantee and a signal for the store employee to make the postage as quickly as possible within the agreed time frame.
2. A few days later, the parcel is sent to the warehouse, and then by one of the postal services to its addressee.

Please note that the track code you receive helps you track different shipments. Some will indicate the location of the parcel only in the territory of the sending country, others are international and will show you the whole way.

What services will help you track your order

So, you have a track code. How can I track my eBay package using a unique set of numbers and letters?

Sites of the sender's postal operator

Provided that the seller indicated the name of the postal operator and the method by which the package will be delivered, you can look at the service website and check the status of the order there. Most often it is China Post, USPS, Hong Kong Post, Canada Post.

The disadvantage of using the web resources of international delivery services is that you will not find a Russian-language version.

Nevertheless, it is not at all difficult to understand where to enter the track code. It can be a search line with the words "Keywords" or "Enter keywords". And to determine the status of the shipment, you just need to use the translator from Google.

Courier companies

Nowadays popular way of sending orders from eBay. Express services such as EMS, DHL provide a range of services for fast and efficient delivery. However, their rates are slightly more expensive.

Convenient and understandable site - emspost.ru. By clicking on the EMS tracking link, you will see a special field for the postal identifier. There you should enter the track and the verification code, and then select the "Find" option.

For help monitoring the delivery sent by the DHL service, there is a corresponding website - dhl.ru. In both cases, the information is given in Russian, you will immediately understand how to proceed.

Universal services

You can separately track it on the website of an international delivery company, and then search for the parcel using the country's national postal service, for example, Russian Post.

There are many services available on the network that will indicate the entire route from the moment of shipment to arrival at the receiving point.

The first one that I would like to recommend is gdeposylka.ru. The convenience of the resource lies in the fact that when you enter the track code into a special line, you receive operational information on the location of the parcel at the present time. Where the parcel works with several dozen postal services, including Russia Post, DHL, China Post, etc.

The following service is "sharpened" for the eBay website - trackitonline.ru. Here is a detailed form for filling out, where, unlike many similar resources, it is possible to track the parcel, indicating a specific service and, if necessary, the country of destination. By registering here, the user has access to all stored information.

In fact, there are a very large number of sites on which you can find out the current data on the ordered lots. Some of them also provide background information on how to track a package from eBay or other online stores. The main thing that you should always pay attention to is meeting deadlines.

Tracking the progress of the parcel sent by the seller from is not particularly difficult even for a beginner. To do this, first of all, you should find out the postal item code (track number). Usually, after sending the goods, it is published in the list of current orders for.

How to find the tracking number of a parcel on eBay.

In addition to the official websites of postal services, can be used .

Since the deadline for accepting claims for non-delivery of goods, although long, is not infinite, periodic monitoring of compliance with delivery times will ultimately serve a good service if you decide to take the opportunity.

What do the numbers in the tracking number mean?

The first letter of the postal code indicates the type of shipment:

• L- a package weighing up to 2 kg, is not registered and is not officially tracked (from practice it is known that this is not always the case - sometimes it is possible to trace the package in the country of destination);
• R- a package weighing up to 2 kg, registered and tracked;
• C- a parcel weighing more than 2 kg is registered and tracked;
• E- the item is shipped by express delivery.

The second letter is randomly selected and does not matter.

First eight digits represent a unique parcel number, and the ninth is a control number, which is calculated using a special algorithm from the previous digits. This makes it easy to validate the provided code.

Last 2 letters indicate the country of the sender: CN - China - China, US - USA - USA, etc.

Should be kept in mind that courier services DHL and FedEx have their own tracking code formats.

How the package moves from the store to the recipient

Delivery of all parcels from eBay like other foreign parcels takes place in 2 large stages.

First, the parcel is sent within the country of the sender.

At this stage, use the link provided by the seller for tracking purposes.

Copy the departure code into the corresponding field (1) on the service website.

If necessary, enter the security code and confirm the entry (2).

In the table that appears, you will see the stage at which the package is currently located.

In the country of destination, the parcel first goes through the import and customs clearance stage (1).

Then, if the customs have no questions about the content and its value, it is sent by the national postal service to the recipient's address (2).

Some novice buyers pay attention that the weight of the parcel is not indicated at all stages. Don't worry if you notice that the weight of your package has "disappeared". The fact is that the parcel is weighed only at some stages of delivery, and at intermediate stages, its weight is not taken into account.

What affects the delivery time?

What affects the delivery time?

The delivery time is influenced by many factors: type of shipment, season, starting point of shipment.

1. Items sent by official postal services, other favorable conditions, usually have the following delivery times:

• 7-10 days - from dispatch to export;
• 2-15 days - import and customs clearance;
• 7-15 days - delivery to the recipient's country and handing over.

Thus, an ordinary small package from China will reach you in about 1 month. Parcels over 2 kg have a higher priority than small packages and, as a rule, arrive a little faster - in 3 weeks. Also, shipments from Hong Kong arrive a little faster than from the rest of China.

It so happens that the seller receives the mailing code even before the actual shipment of the goods. This is a very common situation. In this case, the shipment will begin to be tracked only after 2-3 days.

Express shipments are delivered in 1-2 weeks, but they are more expensive.

Sending by courier services (DHL, FedEx) justifies its high cost by the fact that delivery is carried out in a maximum of 1 week. But it should be borne in mind that, although this type of delivery is the fastest, it has significant customs restrictions on the cost of the items sent (200 euros per day or 500 euros per month). If these restrictions are exceeded, then the parcel may be delayed for a long time at customs, which negates all the benefits of the speed of delivery.

There are 2 periods during the year when the package ismay be significantly delayed(sometimes for 1-2 months above the norm):

• December-January, when the postal services cannot cope with the flow of New Year's gifts;
• January-February, when China celebrates the New Year and business life freezes for several weeks.

Features of shipment using USPS

Courier delivery using FedEx and DHL, although it is the fastest and most reliable way, there is a high risk of delay at customs, since such items are subject to stricter restrictions (it is allowed to send items no more than 200 euros per day and no more than 500 euros per month ).

What does “track item” mean?

When you start tracking a particular item, the corresponding listing for the sale of the item appears on your My eBay Tracking List. By using the List of Tracked Items, you can:

View the current price of an item.

Receive an email if the status of a listed item changes, or if it is re-listed for sale (you can also receive alerts about items of interest).

Adding Products to the Watch List

Product tracking keeps you on top of what's going on with your product without immediately buying or placing a bid on the product. If you choose to bid or buy an item, you can easily do so by following the tracked item link in My eBay.

You can track up to 200 items at a time.

To start tracking an item using the eBay website:

Open the ad about the product you are interested in.

Click the button V tracking list which is under the buttons Place a bet or Buy now.

View items on the Track List

To view the items on your Tracking List:

Go to My eBay.

In the Lists section on the left side of the page, go to List of tracked items and other lists List of tracked items... A list of all the items you tracked will be displayed.

Removing Items from the Tracking List

To remove any of the products you tracked from the list:

Go to My eBay.

In the Lists section on the left side of the page, follow the link Watch list and other lists and then follow the link List of tracked items.

Check the box next to the item you would like to remove.

Click the button Delete.

Once you delete an item from the Tracked Items List, it will not be possible to restore it to the list. You will have to find it again and add it to the list.

Add a link to quickly jump to search results.

To save time, you can add a quick link to your search results called Track the item. This will allow you to add items to your Watchlist without having to open each search result individually.

Click the button Apply changes.