Samsung galaxy j5 won't turn on. Samsung phone won't turn on

05.11.2021 Walls

The Samsung Galaxy J5 is a pretty old smartphone that came out in 2015. Despite this, its characteristics are quite good today. One and a half gigabytes of RAM, a 2600 mAh battery, a good processor, all this makes it quite competitive even against the background of the current bestsellers.

However, this device is highly susceptible to breakage. There are often cases when after six months of operation it stopped turning on and does not react to charging. This happens completely unexpectedly - the smartphone at one point stops responding to button presses, attempts to charge it or start it in emergency mode.

What if something like this happened to you? Well, first of all, don't panic and run to the store for a new device. In most cases, unexpected problems can still be fixed and resolved.

In this article, we'll tell you what to do if your Samsung J5 won't turn on, why it happens, and what consequences you should expect. Having analyzed all this, we will decide how to get out of this situation on our own, or with the help of a service center.

Causes of problems in the operation of the device

Failure in the operating system, or in any application.
There is a problem with the battery. This can be either a complete failure due to improper use, or a breakdown due to a voltage drop during charging. There may also be problems with the power controller and charge circuits. Only a specialist can solve them.
Temporary failure. I must go through a certain amount of time myself.
Impact that damaged the internal components of the machine. In this case, you cannot cope on your own either.
Ingress of water or any other liquid into the device.
Failed microcircuit.

What to do if your phone won't turn on after being hit

If the screen is damaged, you can't do without a visit to the service center, but with a simple shake, you can fix the problem on your own. To do this, you need to perform several actions with the device:

inspect for cracks and chips;
check the functionality of the buttons;
inspect under the cover to establish the presence or absence of damage;
remove the SIM and SD card;
reboot in emergency mode.

If none of this helps, you should contact the service center. Without the help of a specialist, you are unlikely to cope.

In the future, you should be careful and purchase a protective case and glass for the screen in order to avoid further damage. They cost a little, and at the same time they can save you thousands of rubles, protecting you from useless spending on replacing components.

The phone does not turn on after updating the operating system

It is not uncommon for Samsung to turn off by itself and not turn on after updating the operating system firmware. On the J5, this is especially true, since it is delivered based on the Android 5.1.1 OS, but at the same time it has the ability to update to a newer version of Android 6.0.1.

Most users say that after installing the update, the device does not work and does not start. The only thing he does is react to the connected charging. Most often the logo lights up and after a couple of seconds goes out.

In this situation, the first step is to try to start the device in emergency mode. This is done by a combination of three buttons, Power + Home + upper volume button.

If this method does not help, you should take the phone to a service center. Reinstalling the OS is inexpensive, and you will save several times more time and nerves.

J5 won't turn on due to charging problems

It is not uncommon when, with seemingly intact external elements (case, screen), Galaxy still went out (turned off), charges, but does not turn on. How to revive Samsung J5 in this situation?

It is necessary to try to charge the device with another charge, due to the fact that in the old one the contact could simply move away. The battery should be replaced as it could also be damaged.

If all these manipulations did not help, you should contact a specialist in the workshop for disassembly. Since you yourself are unlikely to solve the problem, it may lie in a faulty board.

In any case, after solving the problems, the device will most likely work for several more years without interruption.

Conclusion

Now you know what to do if the smartphone is constantly rebooting or completely sat down, went out (went out) and does not show anything. We tried to cover this problem in as much detail as possible and find the best solution for each situation.

If you still have any questions, feel free to ask them in the comments. If you have already solved this problem in a way that we did not mention, be sure to write it down for other visitors to our resource in the same place.

See you on the site!

Video instruction

Option 1

1. First, turn off the gadget
2. Clamp Volume (+) + Turning on for a while
3. Stop pressing the buttons when the Android icon or brand logo appears on the display
4. In the menu that appears, select Wipe Data / Factory Reset using the buttons Adjusting the Volume and confirm by pressing the button Turning on

6. At the end, to complete the reset and reboot process, click the reboot system now item

7. The reset process is completed after the phone restarts

Option 2

1. Open Phone Settings

2. Next item Recovery and reset

3. Then select Reset settings

4. Click the Reset button and agree to the destruction of personal information
5. After the gadget restarts, the reset process can be considered complete

Samsung Galaxy J5 Prime Factory Reset

Attention!

Images or videos for some operations may not match your phone model.
When the factory reset is complete, all personal data and applications that are installed in the internal memory will be destroyed.
In order for a full factory reset to be completed, the battery needs approximately 80% charge.

Galaxy J5 is a real hit in most countries of the world. The 2015 model is in great demand to this day: a powerful processor, 1.5 GB of RAM, a 2600 Amp-hour battery ... all at once, but at an affordable price to everyone! However, the Samsung Galaxy J5 sometimes does not turn on, even before reaching the end of the warranty service for several months.

Samsung Galaxy J5 won't turn on - what is the reason

The Samsung Galaxy J5 is a fairly reliable smartphone, but despite this, this device is highly prone to breakdowns. There are often cases when after six months of operation it stopped turning on and does not react to charging. This happens completely unexpectedly - the smartphone at one point stops responding to button presses, attempts to charge it or start it in emergency mode. What if something like this happened to you? Well, first of all, don't panic and run to the store for a new device. In most cases, unexpected problems can still be fixed and resolved. In this article, we'll tell you what to do if your Samsung J5 won't turn on, why it happens, and what consequences you should expect.

If your Samsung J5 won't turn on - don't rush to look for a new phone in online stores! With a high degree of probability, we will say: "revive" the flagship from Samsung is more than realistic. Today we will tell you what to do if samsung galaxy j5 prime does not turn on, what are the causes and consequences of the breakdown - and also how to try to fix the problems yourself.

The main reasons why Samsung Galaxy J5 does not turn on include:
Failure in the operating system, or in any application.
There is a problem with the battery. This can be either a complete failure due to improper use, or a breakdown due to a voltage drop during charging.
There may also be problems with the power controller and charge circuits. Only a specialist can solve them.
Temporary failure. I must go through a certain amount of time myself.
Impact that damaged the internal components of the machine. In this case, you cannot cope on your own either.
Ingress of water or any other liquid into the device. Failed microcircuit.

Let's talk about these faults in more detail.

Samsung Galaxy J5 won't turn on after being hit hard

If the screen is cracked, then you cannot do without a visit to a proven service center! And even if the warranty period has not expired - get ready to spend in the form of several thousand rubles. If the Samsung j5 does not turn on after a fall or impact, you need to check several parameters:

Externally inspect for cracks on the screen and case
Do the necessary buttons work
Remove the cover and inspect the device for damage.
Remove the SIM card and memory card Make a "hard" reboot

If it doesn't help, then you should go to the service center, you won't be able to fix it yourself. For the future, we recommend purchasing a cover or protective glass. The cost of accessories for Samsung J5 is not high, but they will protect you from unnecessary expenses for restoring the touchscreen, charging controller and other "vital" elements of your smartphone.

Sansung Galaxy J3 - charger defective

If the screen, back cover and other external elements of the phone are intact, the charging controller may have come off. Try to charge the phone with a different charge or rearrange the battery - if such actions did not help to return your Samsung J5 "to its senses", then it needs to be repaired only in a workshop.

How to revive Samsung J5 in this situation? It is necessary to try to charge the device with another charge, due to the fact that in the old one the contact could simply move away. The battery should be replaced as it could also be damaged.

If all these manipulations did not help, you should contact a specialist in the workshop for disassembly. Since you yourself are unlikely to solve the problem, it may lie in a faulty board. In any case, after solving the problems, the device will most likely work for several more years without interruption.

Samsung Galaxy J5 won't turn on - software crash

Even top-end mobile devices often "show character", slow down, glitch and freeze. In this article, you will find out why Samsung Galaxy J5 Prime Dual SIM does not turn on, turns off or freezes.

The article contains a list of recommendations, the implementation of which will help you return your mobile device to its former life | We have prepared a small list of recommendations that will help you restore the performance of your Android device).

Samsung Galaxy J5 Prime Dual SIM won't turn on, turn off or freeze. Recommendations.

There can be many reasons:

The battery is discharged below the permissible level - regularly discharge the battery to almost 0 and charge it fully, do not use the device at temperatures below -10, as it will last longer
The charger connector is damaged - try charging the battery with another charger, if charging is successful, then the connector of the first charger is damaged;
Failure in software - do a factory reset Hard Reset;
The phone was floating in water, soak it in 100% alcohol for a minute, then take it out and dry it with a hair dryer. Alcohol evaporates instantly, unlike water;
Abuse, being driven by a car, being thrown from stairs, being thrown against the wall and floor, playing football and handball with your smartphone, and so on - buy a new phone or try to take it to a service center.

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